The Fax Guys’ RightFax customers now have instant access to vital insights.
The Fax Guys – the largest reseller of OpenText RightFax in North America – has signed a strategic partnership agreement with UK-based Intuitive Business Intelligence (www.intuitivebi.com). This agreement enables The Fax Guys to roll-out Intuitive Dashboards to its RightFax customers, providing them with an innovative and easy-to-use business intelligence (BI) solution for better management of their RightFax systems.
OpenText Platinum Partner, The Fax Guys, has over 500 RightFax customers. Recognising the increasing demand for a quick-to-install and easy-to-use BI solution to sit on top of RightFax, The Fax Guys chose to partner with OpenText recommended provider, Intuitive Business Intelligence. Intuitive’s dashboard solution delivers vital insights into how RightFax operates, displaying key information in easy-to-understand, interactive, graphical formats.
Brent Lothrop, President of The Fax Guys, says, “Intuitive Dashboards adds considerable value to RightFax, improving the customer experience while providing us with another string to our bow that will ensure we remain a step ahead of our competition. We look forward to leveraging Intuitive’s solution to extend our reach into our customer base and attract new customers.”
Intuitive Dashboards provides RightFax users with instant information about their system to ensure they are maximising their investment. Information such as fax channel usage, number of failed faxes and fax costs per user are instantly and visually displayed to inform decision making, aid trouble shooting and help reduce costs.
As Intuitive Dashboards is browser-based, RightFax Cloud users can also easily adopt the solution, providing them with instant access to the dashboards across a range of devices including PCs, tablets and Smartphones.
Roger Stocker, Sales Director from Intuitive Business Intelligence, comments, “As a leading RightFax provider with an impressive pedigree, it makes good business sense to partner with The Fax Guys. Its North American customers will now have access to a UK-leading dashboard solution that is fast-to-learn and quick-to-install, adding substantial value to their RightFax systems.”