Dashboards provide vital insights for OpenText RightFax customers.
North American-based business technology services firm, HMB, today announces that one of its key product initiatives for 2016 is data visualisation solution, Intuitive Dashboards. HMB has formed a strategic alliance with UK-based Intuitive Business Intelligence (www.intuitivebi.com) with a view to rolling-out Intuitive Dashboards to its 500 OpenText RightFax customers. HMB, which has 1300 customers across America and Canada, also plans to roll-out the solution to the rest of its customer base, making Intuitive Dashboards one of HMB’s top three product initiatives for this year.
Alan Minton, Sales and Marketing Director from HMB says, “Intuitive Dashboards is a key part of our 2016 strategy. It will provide our customers with compelling new insights into their applications, enabling a deep level of analysis that until now, has not been possible.”
Phase one will see Intuitive Dashboards rolled-out to users of network fax server solution, RightFax, fulfilling growing customer demand for a business intelligence tool that provides vital insights into how RightFax operates. HMB will then make Dashboards available to its other customers, enabling key information drawn from a range of applications to be displayed in easy-to-understand, interactive, graphical formats.
Minton says, “There is a genuine need for a dashboard solution that shows visually how our customers’ RightFax systems are operating, helping to maximise efficiencies, cut costs and troubleshoot faxing issues. Intuitive Dashboards is the ideal solution to sit on top of RightFax, providing a real-time window into the application that is incredibly easy to use and understand.”
RightFax users now have instant access to key information, including insights into fax channel usage and document delivery, ensuring critical documents such as financial transactions and medical records are faxed successfully. Any issues are quickly highlighted allowing for a speedy resolution.
Intuitive Dashboards comes with a pre-built library of dashboards enabling users to be up and running extremely quickly. The Dashboards can also be quickly and easily customised, enabling users to create their own, personalised dashboard views without the need for expensive software coders.
HMB and Intuitive are confident that their strong alliance will support an effective roll-out of Intuitive Dashboards as Roger Stocker, sales director from Intuitive Business Intelligence, explains, “HMB is one of only four USA-based Platinum providers of RightFax meaning that the company has top class IT specialists who are geared-up to providing quality RightFax services and support. With this level of expertise, we are confident that Intuitive Dashboards will be rolled-out to HMB’s customer base with great skill and professionalism.”
Minton adds, “We quickly saw the value of creating an alliance with Intuitive as it has a strong pedigree, excellent reputation and a robust Dashboards product. We look forward to Intuitive Dashboards generating significant revenue amongst our existing customer base and creating a ‘door opener’ for new customers.
In fact, we have already won a Dashboards order from one of our top healthcare customers, Baptist Healthcare, after the Baptist team was extremely impressed by the software’s sophisticated functionality. We look forward to this being the first of many orders.”